Online Privacy Policy
AAON, Inc. respects and values your privacy and is committed to protecting personal information in accordance with applicable privacy laws. This Privacy Policy (the “Policy”) is applicable to all personal information AAON (“we” or “our”) obtains, uses, or learns about its customers, employees, consumers, vendors, reps, business partners, and others. We strive to collect, maintain, process, and utilize this information in a manner consistent with the applicable laws of the countries in which we conduct business. This Policy applies to all personal information obtained by AAON in any format, including usage or research of AAON products and services, or verbal interaction via computers, mobile applications, websites, embedded software in products, and other devices. We are committed to upholding the highest standard of ethics in all of our business practices and operations. All personal information collected by AAON will be used for professional, legitimate business purposes consistent with the Policy.
Information We Collect and Use
The manner in which your personal information is collected, maintained, processed, and utilized is governed by your method(s) of interaction with AAON.
Customers
When a customer performs research, makes a purchase, or uses our equipment, their personal information is directly or indirectly collected by AAON. This information can be collected through equipment, websites, mobile applications, services, customer support, and other related interactions and may include name, contact information, IP addresses, account login details (i.e. username and password), and others. We collect and use this information for digital communication, product registration, warranty administration, direct mail, operations, services, websites, mobile applications, customer support, and for our sales, marketing, and promotional purposes.
Employees
The personal information of current and past AAON employees, as well as applicants for employment, is collected, stored, and processed. This information includes name, contact information, IP addresses, government identifier, sexual preference/identity, financial account information, family information, employment and education history, job preferences, salary data, special needs or accommodations, criminal records, references, and information made public or indicated on your resume. AAON does not request or collect information pertaining to religion or political preference.
Vendors
AAON collects, stores, and processes personal information from vendors, such as name, contact information, and financial and payment information. This information assists us in customer service, provision of services and products, warranty and claims, accounts receivable and payable records, sales and marketing, and others.
Other information we collect and use
AAON collects, stores, processes, and utilizes personal information from other sources to protect our employees, individuals, and other constituents against fraud and theft, to prevent and investigate fraud and theft, to protect our products and property, and to make sure we are in compliance with laws, regulations, and other legal needs, including enforcement of the Policy, if applicable. This information is provided to AAON by third parties, public registers, and other sources.
AAON does not sell personal information to third parties. Disclosure of information in aggregate format with no avenue for direct identification of users does not constitute personal information.
AAON may process or disclose personal information as is reasonably necessary or required by law pertaining to the public interest, to respond to lawful requests from public authorities, to meet federal reporting and records requirements, or in regard to the establishment, exercise, or defense of legal claims by AAON.
How we share personal information
When AAON shares your personal information, the receiving party is prohibited from using this information for their own purposes, or beyond what is needed for them to provide services. This is typically accomplished through the receiving party’s security measures already in place before the information is shared with them.
The personal information is shared with certain third-party services providers to:
• Process information (as outlined in previous sections)
• Ensure efficiency and security, as permitted by law and in accordance with this Policy
• Help establish, maintain, and manage relationships with you
• Assist in sales and marketing purposes
• Assist with recruiting and human resources purposes
Your Privacy Rights
Marketing and Communications
If you or your company receives marketing communication emails from AAON, you may manage your preferences or unsubscribe by following the instructions contained in the email.
If you opt out of receiving email communications from AAON, or modify your preferences, it may take up to seven (7) business days for us to process your request, and you may continue to receive email communications from us during that period.
Information is Collected Automatically and “Cookies”
AAON believes the internet or the use of other digital technologies to be valuable tools for communicating, promoting, and interacting with our customers, employees, consumers, vendors, and others. When you interact with us online or view advertisements, the embedded software collects information, including personal information. This information may be collected through device identifiers, log files, cookies, or other means. “Cookies” are small files a website server stores on your computer and allow websites to identify your computer and remember your entries as you toggle from page to page, as well as when you revisit pages on the same computer. Cookies also serve to enhance the user’s website experience. Information collected includes website usage, personal preferences, interests, device identifiers, IP addresses, etc.
Cookies are typically anonymous and typically do not connect visitors’ contact information. If the users wish to regulate cookies, they may set their browsers to provide notice before receiving a cookie, allowing them to confirm or refuse acceptance of the cookie. Users also can set their browsers to turn off cookies, as well as delete collected cookies. However, modifying your browser’s settings may prevent you from taking full advantage of the AAON website.
Information collected through cookies, log files, and device identifiers are used to store information, provide personalized content, monitor traffic, usage, and effectiveness of the AAON website, diagnose and resolve issues, and improve overall access.
Contact
Individuals or users may request certain information about AAON by emailing marketing@aaon.com or by sending correspondence to:
AAON, Inc.
2425 S. Yukon Avenue
Tulsa, OK 74107
Attention: Marketing
Changes To This Policy
The practices described in this Policy are current as of February 2023. This Policy replaces any previous version of the Policy. AAON reserves the right to modify or amend the Policy at any time in accordance with applicable law and requirements. Modifications or amendments to the Policy will be communicated appropriately.