Why are USB Drivers needed?

USB Drivers are needed to communicate with your system through Prism 2.

The USB Drivers are needed to communicate with your system through Prism 2 either by using a CommLink 5 or USB-Link 2. After downloading Prism 2, you will need to download the USB Driver files onto your computer's C:\ drive and then run the installation.

Instructions to Download and Install USB Drivers for All AAON Products

USB Driver Files

CAUTION: Make sure that a USB-Link 2, CommLink 5, or any other hardware is not plugged into your computer's USB ports while performing the USB driver installation. 

How to Find the USB COM Port Number