Why is Commercial HVAC Warranty Important?
Protect Your Investment
Commercial HVAC equipment represents a major investment and plays a vital role in your facility’s operations. Unexpected repairs or replacements can devastate your budget with large, un-budgeted expenses, lead to operational downtime, and negatively impact employee productivity. Although a commercial HVAC warranty cannot ensure dependable performance, proper maintenance can minimizing disruptions and a warranty will help protect your investment by covering costly repairs.
Types of Commercial HVAC Warranties
Manufacturer Warranty (Standard Coverage)
Most HVAC manufacturers in the industry offer standard warranty coverage that includes defects in equipment materials or workmanship. The typical range of coverage is from 12 to 18 months, depending on the manufacturer.
Extended Warranty Options
Many manufacturers provide the option to purchase extended warranty coverage. These plans go beyond the standard terms and may include additional components or services.
Component-Specific Coverage (e.g., compressor, heat exchanger)
Certain components may have extended warranty periods. For example:
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Compressors: Up to 5 years
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Gas heat exchangers: Up to 10 years
These terms vary by manufacturer and equipment type but are commonly applied to packaged rooftop units and air source heat pumps.
What Does AAON’s Warranty Cover?
Standard Warranty
AAON’s limited warranty covers 12 months from the date of installation or 18 months from the date of factory shipment, whichever comes first.
It includes repair or replacement of covered parts that fail due to defects in materials or workmanship under proper usage and maintenance.
Component-specific coverage includes:
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5-Year Compressor Warranty
Variable Capacity Compressor -
15-Year Aluminized Steel Heat Exchanger Warranty
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25-Year Stainless Steel Heat Exchanger Warranty
Stainless Steel Gas Heat Exchanger
Optional Extended Warranty
AAON offers additional warranty coverage options:
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2-Year Parts Warranty
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5-Year Parts Warranty
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10-Year Parts Warranty
Ask your AAON Sales Rep about additional warranty coverage options to find the best coverage to protect your equipment.
AAON RN Series
Frequently Asked Questions (FAQ)
How long is a typical commercial HVAC warranty?
Most commercial HVAC systems come with a standard manufacturer warranty of 1 to 5 years for parts. However, some manufacturers may offer optional extended warranties that could be up to 10 years . Coverage terms vary by brand and unit type.
What’s the difference between a standard and extended HVAC warranty?
A standard warranty typically covers parts only and may exclude labor or diagnostics. An extended warranty offers broader coverage or longer durations.
Does AAON offer extended commercial HVAC warranties?
Yes. AAON offers extended parts warranty options that go beyond the standard warranty.
What components are usually covered under a commercial HVAC warranty?
Most warranties cover core mechanical components, such as:
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Compressors
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Coils
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Heat exchangers
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Control boards
How long should a commercial HVAC unit last?
Properly maintained commercial HVAC units can last 15 to 20 years. Extended warranties help mitigate repair costs during this lifespan.
What can void a commercial HVAC warranty?
Common reasons for warranty avoidance include:
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Improper installation
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Improper operation
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Lack of prescribed maintenance
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Use of non-OEM parts
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Unauthorized repairs
How do I file a warranty claim for an AAON unit?
To file a warranty claim:
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Contact your local AAON Sales Rep.
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Provide your unit’s model and serial number.
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Your local AAON Sales Rep will work with AAON to process the claim.
How does AAON’s warranty compare to other brands?
AAON offers some of the best warranties with competitive coverage and options for extended protection. To learn more, contact your local AAON rep today.